How can I place an order?
Simply select the products you want, add them to your cart, and follow the checkout steps to complete your order
What payment methods are available?
We accept credit cards, Mada, bank transfers, and cash on delivery in selected areas
Can I modify my order after confirming it?
Yes, you can modify your order within the first hour of confirmation. Please contact us quickly through our support channels
How long does delivery take?
Orders are delivered within 2–5 business days within the Kingdom, depending on your location and the chosen shipping method.
Can I return a product if it doesn’t suit me?
Yes, you can request a return within 7 days of receiving the order, provided the product is in its original condition and unused. Please check our return policy for more details.
Can I get an invoice?
Yes, the invoice will be sent automatically to your email after completing the order
Can I track my order after it’s shipped?
Yes, once your order is shipped, you’ll receive a message with the tracking number and the shipping company’s link to follow your order
Is there a minimum order value?
No, you can order with any amount, but some promotions may require a minimum value to be eligible
